I knew she was going to be a nightmare when I first went to see her.
The quote was really clear. It said that there were no guarantees. But she said she understood and it was her risk.
And of course she changed the job as it was going on as well.
No idea why I didn’t charge her up front. I’ve paid for all the parts and she’s now refusing to pay me at all.
She’s written me a couple of letters – long letters – and she says she’s going to complain on Facebook.
She says that unless I put everything right she is going to take me to court
I really don’t want to go back there again. She’ll probably just bend my ear for hours.
And even if I put it right, she’ll find something else to complain about
My accountant says I should go and see a lawyer but I’ve got lots of other jobs on and I just don’t know that a lawyer will help.
We at prefix mediation are pioneering a new cheap quick way of sorting exactly these types of problems out
There’s two simple steps.
The first is that you complete our form, send it to the customer by email.
Within 2 working days of receiving the signed form back, we will set up a 1-hour online mediation session.
If it’s successful and an agreement is reached forward then we will charge you each £50.
If it’s not then we wont charge anything.
Fixing problems before they become a case. Prefix Mediation.